PRIVACY POLICY

INTRODUCTION

Royal Gorge Epic Adventures ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or inquiry
• Sign up for our newsletter
• Contact us through our website
• Participate in our activities

This information may include:

• Name and contact information (email, phone number)
• Billing and payment information
• Emergency contact information
• Health and medical information relevant to activities

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process reservations and provide our services
• Communicate with you about your bookings
• Send promotional communications (with your consent)
• Improve our website and services
• Ensure safety during activities
• Comply with legal obligations

INFORMATION SHARING

We do not sell your personal information. We may share your information with:

• Our family of brands (Royal Gorge Rafting, Royal Gorge Zipline Tours, Royal Gorge Vacation Rentals, WhiteWater Bar & Grill, Rooftop Social) for coordinated booking services
• Service providers who assist in our operations
• Emergency services when necessary for safety
• Legal authorities when required by law

COOKIES

Our website uses cookies to enhance your browsing experience. We use a three-tier cookie consent system that allows you to control which cookies are active. Essential cookies are required for site functionality. Analytics and marketing cookies are only activated with your explicit consent.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption, secure headers (HSTS, CSP), and access controls. However, no method of transmission over the Internet is 100% secure.

YOUR RIGHTS

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

CHILDREN'S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect information from children under 13 without parental consent.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

CONTACT US

If you have questions about this Privacy Policy, please contact us:

• Phone: (719) 275-7238
• Email: info@royalgorgerafting.net